Digital Twin Technology Is Transforming How Brands Connect With Customers
Digital twin technology creates a virtual replica of your customer’s journey, preferences, and behaviors, allowing you to test marketing strategies in a risk-free digital environment before deploying them in real campaigns. Instead of guessing which email sequence will convert or which product recommendation will resonate, you simulate these scenarios using real customer data to predict outcomes with measurable accuracy.
This technology originated in manufacturing to mirror physical products and processes, but marketing applications now enable businesses to visualize customer interactions across every touchpoint. Think of it …